Is Credit Pros a Legitimate Company? A Credit Repair Review

Credit Pros are one of the trending names in the credit repair service niche today. Sadly, this industry has gotten itself a bad rep – before you ask for help, you need to know if it’s worth signing on and if it’s even safe. That’s what you’ll find out here.

You’re going to find out what the offer is, whether it’s legit, and learn details about what you can expect if you enlist the help of Credit Pros. Plus, I’ll point you toward alternatives so that you can compare to find the perfect credit repair solution for your individual needs. 

This is what’s in store: 

• What is Credit Pros?
  • The Credit Pros Pricing
  • Credit Pros Company Overview
• How Can Credit Pros Help You Fix Your Credit?
  • 1. Personalized Credit Education
  • 2. Easy Dispute Process
  • 3. Comprehensive Credit Building
  • 4. On-the-Go Credit Repair for iOS
• Who are the Credit Pros’ Competitors?
• Frequently Asked Questions
• Conclusion: Is Credit Pros Legit?

Now, let’s get cracking!

What is Credit Pros? 

The Credit Pros is a credit repair service that’s all about helping boost your credit score. They’ve been in the business for over a decade, led by a team of alleged “credit law experts.” They’re on a mission to ensure everyone gets a fair shot at good credit. 

Not only do they offer the standard credit repair service, but they’re also all about educating you on the ins and outs of your credit report.

So, what’s in the package? Well, easy-to-read credit reports, personalized score insights, and 24/7 access to your client portal. They throw in credit monitoring at no extra cost to keep an eye out for identity theft. Plus, you get one-on-one sessions with a certified specialist, ID theft restoration, and insurance. 

The Credit Pros also flexes some AI-based credit management tools to help you take charge of your financial destiny. And hey, they’ve got the accolades to prove they’re doing something right, recognized by Best Company, Investopedia, and more. 

Check out their client testimonials, and you’ll find folks praising their competence and respectful approach, but you’ll also find some not so appealing testaments scattered across the web.

Let’s dive deeper so we can decide what to make of these mixed reviews. 

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The Credit Pros Pricing

The Credit Pros offers three plans with varying features and pricing, ranging from $69 to $129 per month: 

1. The “Money Management” plan costs $69 per month with a $119 first work fee. 
2. The “Success Plus” plan is priced at $149 per month with a $149 first work fee. 
3. The “Prosperity” plan, providing comprehensive services, is $129 per month with a $129 first work fee.

Each plan includes three-bureau credit bureau challenges, creditor interventions, cease & desist letters, letters of reference, and a Credit Builder loan. Additionally, you get access to three-bureau reports and scores, one-bureau report and scores, ID Cover Dark Web monitoring, TransUnion alerts, real-time account sync, bill reminders, and a budgeting system. 

Customers need to choose a plan that aligns with specific credit improvement needs and budget.

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Credit Pros Company Overview

According to Crunchbase, The Credit Pros is a New Jersey-based entity, but their website shows a West Palm Beach, Florida address (which I confirmed with Sunbiz). Crunchbase also says that the company was founded in 2009 by Damon DeCrescenzo (current Chief Technology Officer), Jason M. Kaplan (current Chief Executive Officer), which I verified on LinkedIn. 

🟢 They’ve been around for over a decade.

Just for fun, DeCrescenzo is also the co-founder of two other consumer credit-related businesses, CreditRepair.ai and Credit.news. 

In January 2016, The Credit Pros acquired Florida-based Credit Assistance Network (CAN), which is a “credit improvement” brand that doesn’t want to be confused with traditional credit repair offers. 

Now, are they legit? 

🟢 Well, first of all, Credit Pros made it to the Inc. 5000 list 6 years in a row, from 2014 through 2019, which indicates that they’re recognized as a rapidly-growing company. 

🟢 Next, The Credit Pros International, LLC’s most recent business registration (L22000176274) in Florida is active and in good standing, which is a good sign – Technically, they are doing what they need to do to operate legally  in their state. 

🟡 However, in the state of Florida, there are several inactive, potentially related filings on Sunbiz that might be worth looking into for a more in-depth understanding of how the company operates. 

🟢 Moreover, the company does maintain an A+ rating with the Better Business Bureau (BBB), despite being unaccredited and 🔴 having 61 complaints in the past three years. 

🔴 I think it’s probable that the BBB doesn’t have all of the information because Credit Pros is facing legal challenges that aren’t cited on bbb.org: 

• One proposed class action accuses them of sending marketing text messages to consumers in violation of regulations. 
• The company’s president is involved in a TCPA class action in New Jersey related to credit improvement texts. 
• Several bankrupt credit repair companies – including Credit Pros – reached a $2.7 billion settlement with the Consumer Financial Protection Bureau over alleged illegal fees. 

These legal challenges raise definite red flags with the company’s practices. While they’re not the only credit repair company involved in the settled issue, this shows that they definitely weren’t following consumer protection regulations before the settlement was reached. Plus, it’s a huge settlement.

Keep in mind, this doesn’t speak for how the company operates currently.   

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How Can Credit Pros Help You Fix Your Credit? 

Now, let’s dig into the meat and potatoes – what will you get if you sign up? In a nutshell, here’s what Credit Pros promises to deliver. 

1. Personalized Credit Education

Like most credit repair services, Credit Pros offers a personalized approach to credit repair. Through a complimentary Equifax credit report summary and consultations with FICO experts, they delve into the intricacies of your credit history. 

This feature ensures you not only grasp the negative aspects impacting your score but also understand the positive elements that contribute to a well-rounded credit profile. By providing insights and education, Credit Pros empowers you to make informed decisions about your credit journey.

2. Easy Dispute Process

Navigating credit disputes can be complex, but Credit Pros simplifies the process with its user-friendly online portal. This feature allows you to effortlessly identify and dispute questionable items with the credit bureaus. 

The streamlined interface saves you time and effort, ensuring that addressing inaccuracies in your credit report is a hassle-free experience. Whether dealing with unverifiable, outdated, misleading, or incorrect items, Credit Pros makes the dispute process accessible and straightforward.

3. Comprehensive Credit Building

Beyond mere credit repair, Credit Pros recognizes the significance of building a positive credit history. Their credit builder tools offer you the means to establish a robust credit foundation. 

The standout feature of Credit Pros is the positive reporting impact on your credit history. Payments made through their credit builder services are reported to all three credit bureaus. This strategic move goes beyond mere repair; it actively contributes to building a positive payment history. 

As payments are a significant factor, accounting for over 35% of your credit score, this feature plays a crucial role in fostering long-term credit health. With Credit Pros, your commitment to timely payments translates into a tangible and positive influence on your creditworthiness.

Now, it appears that some of Credit Pros’ “tools” might be in-house (definitely your monthly payments for services and DeCrescenzo’s CreditRepair.ai, perhaps?). However, some of the tools offered appear to be affiliate partnerships. 

What this means is that The Credit Pros sends you to external partner offers and gains a commission when you pay for these services. It’s a very common business strategy, especially in the financial realm (Credit Karma’s entire offer is based on this business model). However, you can shop around for yourself and choose the financial offers that are best aligned to your situation. 

Note: You can always use a credit builder product, secured card, or rent reporting in tandem with a credit repair service, but Credit Pros makes it a bit more convenient by making this part of your package if you need it. 

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4. On-the-Go Credit Repair for iOS

The Credit Pros app, designed for iPad and iPhone (it’s not available on the Google Play store), gives you access to Transunion credit scores, real-time monitoring, and detailed Score Impact breakdowns on the go. The app facilitates easy management of credit disputes, offers push notifications for important changes, and allows you to schedule appointments with The Credit Pros team. 

The Training Center within the app delivers personal finance video content, and a FAQ section offers credit advice. User reviews indicate both positive experiences, including significant score improvements, and negative feedback citing concerns about the company’s effectiveness and customer service.

 The app is available for free download, making credit monitoring and improvement accessible to users.

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Who are the Credit Pros’ Competitors?

There are virtually hundreds, if not thousands of credit repair companies out there offering dispute services. A few that come to mind are ASAP Credit Repair, Lexington Law, and Sky Blue Credit. Each offer is unique and has various associated costs and features. 

So, what’s the best company to fix your credit? You should review a handful of offers and make sure the company you go with has what you need for your individual situation – no two credit reports are the same, and neither are credit repair services. 

The Credit Pros does stand out from other dispute services with their credit builder offer, but you can always sign up for the right solution through your own research. 

Furthermore, ask yourself if you might have the time and commitment to fix your own credit– when you’re informed, it’s not as difficult as you think, and there are a ton of credit repair books, resources, and tools that make it easier. Plus, with a DIY approach, you maintain control over your finances, which may be the most empowering option. 

You might also like: Before You Call Lexington Law, Read This Full Review 

Frequently Asked Questions

Conclusion: Is Credit Pros Legit?  

While they do have some legal issues related to consumer rights, The Credit Pros are legit, they’re still in business, and their offer helps some people through disputes and positive payment reporting. If you pay them on-time as agreed, you should see a positive impact on your credit score. 

However, this service isn’t going to help everyone. You would do best to educate yourself on credit repair and make sure an offer like this is what you need – moreover, research a few competitors to be sure you’re getting the best deal. And, if you have the time and commitment, consider undertaking your credit repair on your own (this gives you way more control over the process). 

Credit Secrets members can access The Automator,™ which completely automates the dispute process and can even mail dispute letters on your behalf.  To dive into the world of credit repair and get that credit score up fast so you can move forward with your life, check out Credit Secrets and start your journey to better financial health.